The On-Purpose Business Workshop

Aimed at developing On-Purpose Organisations and Teams this one day workshop (or two half days) also features 5-8 two hour follow up / implementation sessions. The material focuses on the implementation of the On-Purpose Service Model. A series of guiding questions forms the basis of the sessions ensuring relevant issues for the business are examined and discussed. These centre on The Four Pillars of an On-Purpose Business and the Service Model and are incisively designed for proactive outcomes. In all, there are 54 questions to guide the development and implementation of the On-Purpose Service Model ™ within the business context.

The major goals of the workshop/sessions are to:

Assist SME’s to review and redevelop their strategic plan.
Help the organisation to build effective and efficient practices/teams based on the Four Pillars of an On-Purpose Organisation and the On-Purpose Service Model.
Aid team leaders in implementing the principles of the TOP Performer in their areas of responsibility.

Key Takeaways

A fully integrated method (The On-Purpose Approach) where the organisational Purpose, Plan, People, Processes and Performance are all aligned to provide maximum service to customers.
A consistent framework for designing and developing the business, products, programs, and services using the Service Model. This helps everyone in the organisation, from the mail room to the board room, to be doing business on the same page.
Learning how the implementation of The Four Pillars of an On-Purpose Business – Meaning, Mindset, Method, and Manner can increase productivity and performance of the organisation.
A Business Diagnostic Check List based on being On-Purpose. This provides business owners and leaders with an assessment of the effectiveness of current strategy and operations as well as being a planning tool for the future.
Clarity and insight into the organisational DNA revealing what is working, what isn’t and why.