This training workshop has been designed to further develop your management and leadership skills.

There is an increasing demand to equip managers as coaches so they can better meet the growing needs and challenges in the workplace. 

In an ever developing ‘age’ of purpose and meaning, there needs to be a fundamental change in the way managers deal with people.  People today want to be “coached” not “managed” thus there is a shift away from the leadership style of command and control to a “coach approach”.

Bill O’Brien demonstrates this point well.

‘There are two fundamental differing views of human nature and work.  The “objective view” seeks work as a source of economic means.  The “subjective view” is concerned with the effects of work on the person.  By the early 21st century, quality will become a commodity, and companies will be distinguished by the wholeness of their people.’

You as a modern manager have increasing demands and expectations placed upon you.  Some of these may include:

• Being a leader-coach
• Being a HR specialist!
• Being able to communicate the organisation’s strategic plan to the employees and co-workers
• Helping develop the skills and positive attitude in people to deliver the plan,
• Responding to the ever increasing demands of technology and systems innovations, and
• Having appropriate strategies to measure employee performance. 

Leaders and managers need to understand that the success of any organisation is directly proportional to the quality of its people.  Build your people and you will build a successful organisation.  Coaching is an excellent way of developing the skills and positive attitudes of employees within the workplace. 

• This is a two day intensive Introduction to Coaching for Managers, wanting to develop their coaching skills
• A follow-up One Day Workshop within 3-6 months of the initial training to review and further develop the coaching skills of the Manager-Coach will also be part of this program.

Goals of the Program

The program is designed to:

1. Provide the foundation for Managers to develop their own abilities and skills as coaches.
2. Assist Managers in their understanding of what coaching is and how it can offer new possibilities for increased performance, productivity and more effective interaction in the workplace.
3. Develop in Managers the skills of facilitating the development and learning of employees.
4. Develop an understanding of a Coaching Framework and the Processes of Coaching.

Learning Experiences and Coaching Material

The two day workshop will focus on action learning with an emphasis on group interaction, role play, and experiential learning with the coaching methodology and tools.  Each Manager-Coach will receive a Coaching Manual that will include the answers to the questions and statements formulated in the framework outlined above and a range of coaching tools to facilitate change.  Throughout the workshops Manager-Coaches will learn how to coach through: 

• Coaching
• Group Interaction
• Role Play
• Facilitating
• Individual Learning
• Teaching
• Break Outs
• Reflection and
• Evaluating 

If you have been given the responsibility of leading, managing and supervising, this program will further develop your interpersonal and leadership skills by learning to coach in your workplace.  You will learn a new supportive, collaborative leadership style that builds trust and facilitates improved performance in the workplace.

Through this training program you will:

• Learn how to use a “coach approach” to Management and Leadership
• Learn skills in facilitating and developing client learning through a coach approach
• Understand the difference between coaching, mentoring, teaching and counselling
• Understand the ethical principles and standards for coaching
• Learn how to establish a coaching agreement and develop clear expectations from clients
• Learn how to structure coaching sessions and manage the coaching process to ensure progress, accountability and evaluation
• Understand the elements of a coaching relationship
• Develop central communication skills i.e. active listening and powerful questioning
• Learn strategies to facilitate learning results and change
• Compile appropriate learning experiences, coaching tools and resources to facilitate transformation in the coaching process.
• Learn how to develop a coaching culture within your organisation